Less than two years ago, I picked up a Bose SoundDock II digital music system. It's how I play my music at home. I pop on my iPod and it sounds great.
At least it sounded great. All of a sudden, it stopped making a peep. There no audio, and yes, I've done quite a bit of trouble shooting, introducing a second iPod and ensuring there's power getting to the unit.
It was a pretty expense device, and important to my quality of life, so getting less than two years out of it is disappointing to say the least. I called Bose today to ask about my options. They troubleshot it a little more, came to the conclusion it was busted, and told me they could fix it for $115 + taxes and shipping costs. Or, for a little over $200 + taxes and shipping costs, they'd send me a new one.
I don't want to buy a new system, I just want the one I have to work. I realize my one-year manufacturer's warranty has expired, but it's a high-end Bose, and I expected better.
Consider yourselves warned.