StatCounter Datacenter Explosion

mouseIf you use StatCounter to monitor traffic to your website, you likely noticed it was inaccessible all weekend. I'm a big fan of StatCounter and typically pop in once a day to see what's happening on this site. It's rarely offline, so when it disappeared for a few days, I knew something must have gone horribly wrong.

Here's what happend to The Planet datacenter in Houston.

Houston, TX (AHN) -- An explosion Saturday evening at a Texas-based, privately held server hosting provider has caused server outages effecting 9,000 servers and 7,500 customers.

According to The Planet's website, at about 5 p.m. Saturday electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding their electrical equipment room.

No injuries were reported and no servers were damaged or lost.

The Houston company, which provides servers for small and medium sized companies, said it has its entire support team working around the clock to get the servers back on line.

For StatCounter users, the news is bad. 24 to 30 hours of stats have been lost. We'll never know how many unique visitors we had this weekend. And they say there were no injuries...


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Comments (4 - click here to join in!)

Daniel

Mike,

Have you used Google Analytics? If so, how does it compare to statcounter?

June 2, 2008 @ 7:06 PM

Richard from GoStats

Hi Toronto Mike,

I just made a post about GoStats over at DP about how we were able to survive the datacenter problem. I know that GoStats is used by many poeple and it is unacceptable to simply have a failure. I'm happy that GoStats was able to avoid any downtime.

Please feel free to check us out: GoStats web stats.

June 3, 2008 @ 4:31 AM

Toronto Mike

Statcounter does a much better job of showing on-site navigation. Who, when, how and where the heck they went.

June 3, 2008 @ 11:03 AM

StatCounterJen

Hi there,

We are so sorry for the outage at the weekend. Most of our members lost no more than 3-4 hours of stats on Saturday night and full information is available on our blog:
http://blog.statcounter.com/?p=91

Thanks for your patience and support.

June 3, 2008 @ 4:31 PM

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