Before You Buy, Check the Blogosphere

mouseIf you Google prima television, an entry I wrote about my Prima telvision nightmare is ranked on the first results page. Click on over, read the entry and the 24 responses and tell me if you'd buy a Prima television.

Matt conducted this exact Google search earlier today and then left this comment:

My girlfriend just bought a 32" Prima LCD. I was suspicious not being familiar with the brand, but we got it anyway due to the attractive price. Thanks to these reviews it's going back to Bestbuy. I hope somebody from Prima reads this page. It's pathetic.

There is great power on the web, and that's why I won't trash a company's product or service unless I've given them a fair chance to make things right. Prima's customer service was virtually non-existent for months, and their product was clearly flawed, and now anyone who takes a moment to search the web can be fairly warned.

I believe tapping into the blogosphere before one makes a significant purchase is an excellent idea. You can't believe everything you read, but you'll quickly gauge the sincerity and legitimacy of such a discussion and you'll rarely find such honesty in so-called review sites with ulterior motives.

Think of it as an early warning system for lemons. The news might not be sweet, but it's good for you.

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Comments (2 - click here to join in!)

Jason |

..and on that note I'm gld that I pointed out that Dove is owned by Unilever who owns Slimfast thus making their commericals nothings short of hypocritical nonsense. Have THAT talk with your children, people!

October 25, 2007 @ 12:10 PM

Toronto Mike

Or better yet, skip that irrelevant detail.

In this conglomerative world, do you realize how stupid it would be to paint every facet of a corporation with the same brush. Should we ignore an ESPN report on the Cincinnati Reds because Walt Disney World signs an endorsement deal with Ken Griffey, Jr.?

In other words, you pointing out that Dove is owned by Unilever who owns Slimfast has absolutely nothing to do with a group of burnt customers warning others about Prima televisions.

The Dove message is still a good one...

October 25, 2007 @ 12:22 PM

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