I used to work with a guy who was Customer Support Manager by day and a Support Spy by night. He's asked me to post this guest blog entry about something he's very passionate about.
Remember, the blockquote below is from Support Spy, not Toronto Mike. The opinions expressed aren't mine blah blah blah.
Secret exposed by parents - Demand Section 23 classrooms removed from Elementary Schools
A group of very-high risk teenagers in a program called ‘Section 23’ were placed by the Dufferin Peel Catholic District School Board in my son’s elementary school, including 5 teenagers, one teacher and two Child and Youth Workers.
These classrooms are for very high-risk teenagers whose needs are so severe that regular classrooms are not adequate. This program is in 4 other schools in Dufferin Peel, and the parents at those schools have not been informed. We have recently discovered that this program is also in St. Pio of Pietrelcina and have confirmed the parents are not aware.
With no communication plan, safety plan, explanation of the program, and no one at the school board taking ownership, the parents have increased the pressure. It was discovered that the other school boards in the GTA do not put teenagers in elementary schools, but rather in age appropriate locations. This includes high schools and ‘offsite locations’. Everyone should have an opportunity for education.
Many parents still do not know about this program because there has not been any written notice to parents from the school or school board, explaining the program.
Our request is to move these high-risk teenagers to an age appropriate location in-line with the other school boards.
Please support our concerns by signing our online petition. You can also read more details at my blog.
Support Spy is a Customer Support Manager in the Toronto Area and has been a double-agent for about 15 years. He is a consumer advocate who has learned the secrets of support and can lead you on an easier road to satisfaction. You can read about customer experiences and navigating support systems at his blog.
If you have something to say, you can say it here, just like Support Spy did. Just drop me a line. Contact info is here.