Mr. Roboto
Published by Toronto Mike on December 22, 2006 @ 14:00 in My 2 Cents
For the past couple of days I've been having issues with my Rogers Internet connection. You might know what I'm talking about because I hear it's effecting the entire GTA. Some domains are not available, others are sporadically available, it's a crapshoot.
Calling Rogers means having to talk to that robot for a while. He peppers questions at me and I answer. Why am I calling, what's it about, what's my home phone number... I keep thinking of Kramer saying "Why don't you just tell me the name of the movie you'd like to see."
I hate jumping through those hoops just to get a human being on the line. I miss the good old days when you called a toll free number, chose the English stream and spoke to someone about your problem.
Those days, it seems, are long gone.
 Entry Permalink |
 3 comments |
Tweet |
Stephanie
December 22, 2006 / 15:05
Everything in life can always come back to an episode of Seinfeld.
Whenever I think of the automated voice mail tree, I always do the Kramer, "why don't you just tell me which movie you want to see...".
Have to admit that having moved to a non-Rogers area, I don't miss that guy. Cogeco isn't much better, but not nearly as annoying as Mr. Rogers (not the real guy in the blue suit though... I like him).
"Okay, now that I know who you are, why don't you tell me what you're calling about."
"Okay, I think you said, 'internet connection'. Is that right?"
"Okay, great."